We appreciate it if you contact us by e-mail, but feel free to use any channel. Make sure you check out our F.A.Q. before you ask. Maybe your question is already answered.

E-mail:
info@pickfactory.com (please cut&paste into your e-mail client)
PLEASE REFER TO YOUR 5-digit order number

IF you e-mail us and don't get an answer in 48 hours, try to remove all footers and irrelevant text in the e-mail. We have very strict spam filters. If this doesn't help, try to e-mail from another address.

Mail address:
Pickfactory R. Holmen
Lierfoss, NO1930 AURSKOG
NORWAY

Phone:
Raymond : +47 90 97 18 22 We don't answer anonymous calls!

Bank info. For bank transfers (SWIFT) & wire payments:
IBAN Number - NO3912801111260
Swift address - DNBANOKK (BIC code)